- Shipping & Returns
A homemade flannel filter used at the Kanazawaya Coffee Main Store 金澤屋珈琲店本店, which specializes in flannel drip coffee. It has 3 strips and has a removable handle. This is the replacement for the size for one cup. It can hold up to 25g coffee powder.
We highly recommend you to try this Flannel Cloth Filter with a Dark Roast Coffee roasted also by Kanazawaya to get the full experience of Kissaten coffee in Japan.
- It can be used for about 50 times
- Always soak the filter in water and store it in the fridge when not used
- The metal fitting is made of stainless steel and will not rust
The time when the flannel became dark and clogged and the amount of extraction decreased was the signal for replacement, and the taste of coffee also changed.
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
For orders outside EU (not including UK), the products are excl. VAT. Any custom duties which may occur in the respective country will be your responsibility.
Domestic shipping (Netherlands):
Delivery within 1-2 business days.
International shipping (Europe):
Delivery within 1-5 business days.*
*Delivery times depend on the destination.
International shipping (US/CA):
Delivery within 4-5 business days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food and coffee beans cannot be returned.
We reserve the right to refuse any exchange or returns requests.