- Shipping & Returns
Complete your coffee tasting experience
The OTEMAE TASHINAMU Cup is designed for the OTEMAE coffee experience. The shape of the flavour cup firmly confines the aroma and holds it along the mouth, and is designed so that the coffee reaches the sweet spot on the tongue that feels mellow. Holding the cup in your hands allows you to enjoy your coffee in the tastiest way.
Secret to tasting with OTEMAE TASHINAMU Mug
Don’t pour too much coffee inside.
Filling just 1/3 of the cup helps the aroma in the coffee to be distributed in the best way. The large space inside the mug converges the mellowness and aroma in coffee, allowing you to experience the richest and sweetest coffee. It’s just like wine-tasting!
- Japanese traditional Mino Pottery
- Made in Japan
- Capacity: 200ml
- Origin: Japan
- Materials: Ceramic
- Model: OTC-1R, OTC-1W
- Product weight: 210g
- Product dimension: Φ75×73H
- Capacity: 200cc
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
For orders outside EU (not including UK), the products are excl. VAT. Any custom duties which may occur in the respective country will be your responsibility.
Domestic shipping (Netherlands):
Delivery within 1-2 business days.
International shipping (Europe):
Delivery within 1-5 business days.*
*Delivery times depend on the destination.
International shipping (US/CA):
Delivery within 4-5 business days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food and coffee beans cannot be returned.
We reserve the right to refuse any exchange or returns requests.