- Shipping & Returns
Due to the coronavirus your shipment may take longer to reach its destination.
Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days.
For orders outside EU (not including UK), the products are excl. VAT. Any custom duties which may occur in the respective country will be your responsibility.
Domestic shipping (Netherlands):
Delivery within 1-2 business days. Order before 15:00 for Next Day Delivery.
International shipping (Europe):
Delivery within 1-5 business days.*
*Delivery times depend on the destination.
International shipping (US/CA):
Delivery within 4-5 business days.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.